Privacy Policy

Policy Introduction & Purpose

This Privacy Policy is formulated by intexcorpus.it.com to explain how our e-commerce platform collects, uses, stores, protects and manages the personal information of all users who browse the website, register accounts, place orders and use related services. This policy applies to all visitors, registered users, purchasing customers and cooperative partners of intexcorpus.it.com. We fully respect the right to privacy of every user, and always abide by the principles of legality, legitimacy, necessity and confidentiality in the process of collecting and using user information. The purpose of collecting user information is to provide better e-commerce services, complete order processing, logistics distribution, after-sales service and platform operation management for users. We will never collect user information illegally, nor will we use, disclose or transfer user personal information in violation of regulations without the user's consent. Before using all services of intexcorpus.it.com, please carefully read the full content of this Privacy Policy. Your continued access to the website and use of platform services will be regarded as your voluntary acceptance of all the terms of this policy.

Scope of Collected Personal Information

When you browse, register an account, place an order and interact on intexcorpus.it.com, we will collect the following types of necessary information according to different service links, and all information collection is limited to the scope required for normal business operation:

Account Registration Information
When users register a personal account on our platform, we will collect the account name, login password, valid email address and other basic registration information filled in by users. This information is used to complete account authentication, realize account login, retrieve passwords and send important platform notification information. Users can independently set and modify account basic information in the account background.
Order & Receiving Information
When placing an order and completing payment, we need to collect the recipient's name, detailed receiving address, valid contact phone number and postal code filled in by the user. This information is the basic guarantee for us to complete order sorting, packaging, delivery and logistics distribution, so as to ensure that the goods can be accurately delivered to the designated address. All receiving information will only be used for the delivery of the corresponding order and related after-sales service, and will not be used for other irrelevant purposes.
Payment Related Information
During the payment process, we will not directly collect your bank card number, payment account password and other sensitive payment information. The payment operation is completed through formal third-party payment service providers. We only obtain the order payment status, payment amount and payment channel information fed back by the payment institution, to confirm whether the order payment is successful and complete the order entry. All sensitive payment information is fully protected by the third-party payment platform in accordance with relevant privacy regulations.
Platform Browsing & Interactive Information
When you browse the pages of intexcorpus.it.com, our server will automatically record non-identifiable browsing data, including access time, browser type, device model, page browsing path, click records and IP address. This kind of information is used to analyze the operation data of the platform, optimize page design, adjust product display and improve user browsing experience. This data cannot be used to locate a single user's personal identity independently.
Customer Service Communication Information
When you contact our customer service team via email to consult problems, apply for after-sales service and put forward suggestions, we will save the communication content, email records and related screenshots you sent, which is used to track the processing progress of your problem and optimize subsequent service quality.

Use of Personal Information

All the personal information we collect will only be used for the following legitimate purposes, and we will not expand the scope of use without authorization:

Complete user account management, including account login, identity verification, password retrieval and account information maintenance.
Process user orders, including order confirmation, product packaging, logistics arrangement, delivery tracking and order status update.
Complete after-sales services such as return application inspection, refund processing and problem handling, and respond to user consultation and complaints.
Send important service notifications to users, including order status changes, logistics reminders, after-sales progress notifications and platform rule updates.
Analyze platform operation data, optimize website functions, product layout and service processes, and improve overall user experience.
Implement platform security protection, prevent account theft, fraudulent orders, malicious attacks and other unsafe behaviors, and maintain the normal operation order of the website.

We will not use the user's personal information for commercial promotion, spam message sending and other marketing behaviors without the user's explicit permission. If we need to send preferential activity information and product recommendation content to you, we will provide an independent opt-out channel, and users can choose to refuse to receive such information at any time.

Information Storage & Security Protection

We adopt industry-standard technical security measures and management systems to protect all user personal information stored on intexcorpus.it.com. All user data is stored on encrypted professional servers, and we set up strict access permissions. Only the designated staff who need to use the information for business work can access the relevant data, and all access records will be automatically retained for inspection. We use data encryption technology for key personal information to prevent information leakage, tampering, loss and theft in the process of storage and transmission.

We will retain user information in accordance with legal requirements and business needs: For order information, receiving information and communication records, we will retain them for a reasonable period after the order and after-sales service are fully completed, to facilitate subsequent order inquiry and problem verification. For account registration information, we will keep it during the valid period of your account. If you apply for account cancellation, we will delete or anonymize your personal information in accordance with regulations after completing the account cancellation process.

We regularly maintain and upgrade the platform's security system, check potential security risks, and strive to build a safe information environment for every user. In the event of accidental information leakage caused by force majeure or network security incidents, we will immediately start the emergency plan, take blocking and remedy measures, and actively notify the affected users as soon as possible.

Information Disclosure & Transfer Rules

We promise that we will not disclose, sell, rent or transfer your personal information to any irrelevant third party without your explicit consent, except for the following special circumstances stipulated by laws and regulations:

It is required to provide user information in accordance with the mandatory provisions of national laws, regulations or official judicial and law enforcement agencies.
It is necessary to share the receiving address and contact information with the logistics service provider to complete the delivery of the order, and the logistics provider shall also abide by the privacy protection obligations.
Entrust formal third-party service providers to complete platform operation, data analysis and other auxiliary services, and we will sign a strict confidentiality agreement with the third party to restrict their use of user information.

Any third party who obtains user information through legitimate channels must abide by the privacy protection clauses consistent with this policy. Once the third party violates the privacy agreement, we will investigate its legal liability in accordance with the contract.

User Rights & Policy Modification

Users have the right to view, modify and update their personal account information and receiving information on the account page of intexcorpus.it.com at any time. You also have the right to apply for inquiry of the personal information we have stored about you. If you think your personal information is wrong, you can put forward a correction request to us.

If you no longer want to use our platform services, you can apply for account cancellation. After the account is cancelled, we will stop using your personal information and process data deletion in accordance with the rules. You can also contact our customer service team via press@intexcorpus.it.com to feedback problems related to personal information protection.

intexcorpus.it.com reserves the right to update and revise this Privacy Policy according to the adjustment of national laws, industry norms and platform operation. The revised policy will be published on this page, and the updated version will take effect officially after publication. Your continued use of the website services after the policy update means that you agree to the new clauses.

We always take user privacy protection as an important work of platform operation, and strive to protect every piece of your personal information with rigorous technology and standardized management. Thank you for your trust and support to intexcorpus.it.com.